A customer uses a Kai agent to capture sales leads in the web widget. After collecting name, business, phone, best time and email, Kai reads the details back and asks "Is everything correct?", but the visitor has to type "Yes". They want Kai to reliably show tappable confirmation buttons (e.g. Yes / No) in situations where it asks the visitor to confirm details, instead of leaving it to Kai's own judgement on when to show quick replies.