Customers want an Outreach chat message (popup above the widget launcher, before the messenger opens) that only shows while the team is online (project operating hours or live availability) and appears at most once per browser session. Today Outreach chat messages have no team-availability or office-hours condition, and How often offers only Once per person or Every time the trigger fires (optionally once every N days), with no per-session cap. The existing Show online status setting only affects the status display inside the messenger.